Sales Excellence, 2026
November 6, 2026 · Toronto
Canada's only event dedicated to pharma sales
Lucas Richard
Product Strategist, Information Management & AI
IQVIA Canada
Lucas Richard is a Product Strategist - Information Management & AI at IQVIA. He focuses on shaping bespoke data and AI‑driven products that help life sciences organizations turn complex information into actionable insights. With prior experience in applied research and consulting, Lucas specializes in operating at the intersection of technical and commercial matters, translating advanced analytics and AI capabilities into tangible business value.
Sessions
Ling Ling, PhD
11:20 AM – 11:40 AM
Beyond Automation to Real AI Intelligence: Supercharge your agent with HCP data and insights
- Move beyond basic automation with AI that understands HCP context, relationships and influence.
- Discover how combining AI with deep healthcare intelligence, including referral networks, span of influence, and advanced HCP and KOL profiling can elevate field engagement from efficient to truly effective.
- Learn how enriching AI agents with HCP data creates more relevant recommendations, stronger customer conversations, and better engagement outcomes.
Ling Ling, PhD, Principal, Advisory Services, IQVIA Canada
Lucas Richard, Product Strategist, Information Management & AI, IQVIA Canada