
Age of AI Canada, 2024
June 24, 2024 · Toronto
Canada's #1 Event for Pharma AI Marketing & Communications

Head of Customer Experience
Takeda
Chris Weber – Head of Customer Experience, Takeda US Oncology: With 12+ years of experience in the pharmaceutical and medical device industry, Chris started his career by developing cross-channel digital journeys and building integrated sales/marketing reports and evolved into developing innovative, patient-focused business strategies. Rooted in data-driven insights, Chris applies what he’s learned through his ZS consulting experience, working with clients like Amgen, Bayer, Pfizer, Biogen, AstraZeneca, and J&J to deliver omnichannel excellence and innovate solutions. Prior to joining Takeda, Chris worked at Sobi, a rare disease company, growing the Customer Experience Team and running digital strategy, execution, and reporting across several hematology and immunology brands. Chris holds a bachelor’s degree in economics and mathematics from Boston College


Michael Bales
10:50 AM – 11:35 AM
Michael Bales, Director, Strategy & Commercial Operations , Merck Canada
Alyssa Lefaivre Škopac, Head of Global Partnerships and Growth, Responsible AI Institute
Rahul Rani,, Commercial Capabilities Project Manager, GSK
Aletta Brandle, Team Lead, Omnichannel Excellence, Boehringer Ingelheim
Chris Weber, Head of Customer Experience , Takeda
Panel Discussion